Legal / Privacy Policy

Autotask takes your privacy seriously. This policy explains what data we collect, how we use it, and how we protect it. By using our website you agree to this policy.

1. What Data We Collect

We collect the following information when you use Autotask:

• Full name and email address

• Company name and business details

• Messages sent through our contact form

• Pages visited and time spent on our website

• Device type, browser, and IP address

2. Why We Collect Your Data

We collect your data for the following reasons:

• To respond to your enquiries and book calls

• To send you updates about our services

• To improve our website and user experience

• To process payments and manage your account

• To comply with legal obligations

3. How We Use Your Data

Your data is used only for the purposes listed above. We do not sell your data to third parties. We do not share your data without your consent unless required by law.

4. How We Store Your Data

Your data is stored securely on encrypted servers. We use industry standard security measures to protect your information. We retain your data only for as long as necessary.

5. Cookies

Autotask uses cookies to improve your experience. Cookies are small files stored on your device. They help us understand how you use our website. You can disable cookies in your browser settings at any time.

We use the following types of cookies:

• Essential cookies — required for the website to function

• Analytics cookies — help us understand visitor behaviour

• Marketing cookies — used to show relevant content

6. Third Party Services

We use trusted third party services to run Autotask. These include:

• Stripe — for payment processing

• Google Analytics — for website analytics

• Cal.com — for booking calls

• Mailchimp — for email communications

Each third party has their own privacy policy. We encourage you to read them.

7. Your Rights

You have the right to:

• Access the data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Opt out of marketing emails at any time

• Lodge a complaint with a data protection authority

To exercise any of these rights contact us at privacy@autotask.com

8. Children's Privacy

Autotask is not intended for children under 13. We do not knowingly collect data from children. If you believe we have collected data from a child contact us immediately.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes by email. Continued use of Autotask after changes means you accept the updated policy.

10. Contact Us

Questions about this policy? Get in touch:

Email: privacy@autotask.com Website: autotask.com/contact